5999 Casino Terms and Conditions

These terms and conditions ("Terms") form a legal agreement between 5999 casino ("Site", "we", "us") and any user of this site ("Member", "you"). By accessing, registering on, or using any service on the site, you confirm that you have read, understood, and accepted these Terms in full.

5999 casino reserves the right to change any part of these Terms at any time without prior notice. Continuing to use the site after updated Terms are published will be considered acceptance of those changes. You are advised to check this page regularly.

These Terms are written in Bengali and apply to users in Bangladesh. In the event of any dispute or ambiguity, the site's interpretation shall be considered final.

2.1 Registration Requirements

To open an account at 5999 casino, you must meet the following requirements:

• You must be at least 21 years of age.
• All information provided at registration must be accurate, complete, and up to date.
• Each person may open only one account. Attempting to open multiple accounts may result in all accounts being suspended and balances forfeited.
• The account is strictly personal and non-transferable. It may not be operated on behalf of any third party.
• If requested by the site for identity verification, you must submit the required documents.

2.2 Account Security

It is the member's responsibility to keep their account login details confidential. Passwords or OTPs must not be shared with anyone. If you suspect unauthorised access to your account, contact the site's support team immediately. The account holder is responsible for all activity carried out through their account.

2.3 Identity Verification (KYC)

After registration or before a withdrawal request, 5999 casino may ask you to complete an identity verification process. This may require a national ID card, passport, or other government-issued identification, as well as proof of address. Certain services may be restricted until verification is complete.

3.1 Deposits

Deposits at 5999 casino can be made using bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳300. Once a deposit is successfully completed, the account balance will be updated automatically.

3.2 Withdrawals

Withdrawals can be made using the same payment methods: bKash, Nagad, Rocket, and Upay. The minimum withdrawal amount is ৳1,000. Withdrawal requests generally take between 30 minutes and 3 hours to process.

3.3 Transaction Verification

All transactions are subject to review under anti-fraud rules. If an unusual or suspicious transaction is identified, 5999 casino reserves the right to hold that transaction until verification is complete.

3.4 Erroneous Transactions

If funds are credited to an account in error due to a technical fault or human mistake, those funds do not belong to the member. Such funds must not be used and must be returned as soon as requested.

4.1 Welcome Bonus

New members at 5999 casino receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 will give a ৳1,000 bonus, bringing the total balance to ৳2,000. Before withdrawing this bonus, the bonus amount must be wagered 20 times — meaning a ৳1,000 bonus requires ৳20,000 in wagering.

4.2 Other Promotions

Various promotions are offered from time to time, including weekly deposit bonuses, slots events, Friday special rewards, birthday gifts, and referral rewards. Each promotion has its own terms, wagering requirements, and validity period.

4.3 General Bonus Terms

• Meeting the specified wagering requirements is mandatory before withdrawing any winnings earned from a bonus.
• More than one bonus cannot be active at the same time, unless the promotion's own terms state otherwise.
• You should read the full terms of the applicable promotion before claiming a bonus.
• If fraud or a breach of terms is found, the bonus may be cancelled and any associated winnings forfeited.
• Bonus funds cannot be converted directly to cash — they are used for playing games.

All members at 5999 casino must follow the code of conduct below. Violating these rules may result in temporary suspension or permanent closure of the account.

5.1 Prohibited Activities

• Registering using a false identity or another person's information.
• Exploiting any error or vulnerability in the system.
• Abusing bonuses or manipulating the bonus process.
• Creating multiple accounts.
• Engaging in any activity intended to harm other members.
• Using the site through computer programs, bots, or other automated methods.
• Using the site for money laundering.

5.2 Response to Suspicious Activity

If 5999 casino believes a member is involved in any of the prohibited activities listed above, the site reserves the right to temporarily freeze the account and funds until verification is complete.

The 5999 casino VIP program has five levels: Bronze, Silver, Gold, Platinum, and Diamond. The weekly cashback rate differs at each level.

Weekly cashback is calculated based on the total net loss for the week. Example: if a Gold-level member has a net loss of ৳20,000 in a week, they will receive ৳20,000 × 0.9% = ৳180 in cashback. VIP levels increase based on regular activity — consistent participation is required to move up to a higher level.

The site reserves the right to change the VIP program terms, benefits, or cashback rates at any time. Updates will be published on the site.

All content published on the 5999 casino site — logos, graphics, text, software, designs, and other elements — is owned by the site or licensed from the relevant providers. No part of this content may be reproduced, distributed, sold, or used without written permission from the site.

Game content (slots, live casino, fishing games, etc.) is subject to the intellectual property rights of the respective game providers and is made available to members solely for use through the site.

Copying or reverse-engineering any technical or design element of the site without permission is prohibited.

Details of how members' personal information is collected, stored, and used are provided in the site's Privacy Policy. By using the site, you also agree to that policy.

5999 casino uses SSL encryption and modern security technology to keep members' information safe. Information provided at registration is used only for account management, identity verification, and meeting legal obligations.

Personal information is not sold to third parties. However, required information may be shared where there is a legal obligation or a request from a regulatory authority.

9.1 Service Continuity

5999 casino strives to provide uninterrupted service at all times. However, temporary disruptions may occur due to maintenance, technical issues, network problems, or unforeseen circumstances. The site will not be held liable for such interruptions.

9.2 Technical Errors

If a software or server error causes an abnormal result in a game, that round's result may be voided and bets refunded. Winnings arising from a technical error may not be valid, and in such cases the site's decision is final.

9.3 Third-Party Services

Third-party services are used for payment processing, game provision, and other purposes. 5999 casino bears limited liability for losses caused by errors or disruptions in these third-party services.

5999 casino believes online gaming is primarily a form of entertainment. We encourage members to play responsibly. The site's Responsible Gaming section provides information on setting limits, self-exclusion, and other support options.

All services are for individuals aged 21 and above only. Keeping minors away from gambling is the responsibility of every parent and adult member.

• Always play within your means and do not chase losses by placing additional bets.
• If gaming causes stress rather than enjoyment, take a break.
• If needed, contact the support team to set deposit limits or temporarily close your account.

11.1 Closure by Member

Any member may request to close their account at any time. Any remaining balance must be withdrawn before the account is closed. If an account is closed while a bonus is active or wagering is incomplete, the relevant bonus will be cancelled.

11.2 Termination by the Site

5999 casino may close or suspend an account in the following circumstances:

• Violation of any provision of these Terms.
• Suspicion of fraud, deception, or illegal activity.
• Failure to complete identity verification or provision of false information.
• Extended periods of inactivity.

If funds are eligible to be returned after account closure, they will be sent to the registered payment method once verification is complete.

If you have a complaint or dispute, please contact the 5999 casino support team first. Support is available 24/7 via live chat and email in both Bengali and English. The support team will review the issue and attempt to provide a resolution.

A response will be provided within a reasonable time after a complaint is submitted. The site's decision shall be considered final, though members retain the right to seek resolution through legal channels.

For answers to common questions, visit the site's FAQ section — it covers common questions about accounts, payments, bonuses, and games.

If you have any questions or comments about these Terms, you can reach us through the following: